We ship orders same-day. The order cut-off time for same-day shipping is 12:30 p.m. EST.
Don't worrry! All packages ship in discrete, plain packaging with no reference to a business.
We will accept returns of defective merchandise within 30 days of purchase. We will send you a prepaid shipping label to send back the defective item. Once we receive the defective item, we will send a replacement. After the return period has passed, we will do everything in our power to assist you in make a warranty claim. Most premium manufacturers (including Womanizer) have generous 2 year warranties.